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Lauren Pendergast

Leadership & Competence Leader

IKEA

Lauren Pendergast is a Leadership & Competence Leader at IKEA Australia.  With a career spanning retail, tourism, hospitality and not for profit sectors, as an experienced People & Culture Leader, Lauren has partnered with senior leaders to deliver leadership capability, cultural transformation and strategic people initiatives. With a Master of Business Administration Lauren brings deep expertise in leadership development, business partnering and is known for her passion in creating collaborative environments where leadership, culture, and competence intersect to enable organisational success.

SESSIONS

Day 1

3:50

Case Study: How IKEA is enhancing everyday work with the ‘My AI’ portal

  • Using personalised AI portals to help staff work smarter, find answers faster, and stay compliant

  • Leveraging AI to enhance employee productivity and workforce capability

  • Insights on fostering trust, transparency, and responsible AI adoption across global teams


Vimoj Patil, Digital Project Leader, IKEA

Lauren Pendergast, Leadership & Competence Leader, IKEA

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