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Lucy Poole

Deputy Chief Executive Officer, Strategy, Planning and Performance

Digital Transformation Agency

Lucy leads the Strategy, Planning and Performance Division which focuses on providing whole-of-government strategic leadership to the development and implementation of digital policies, the Australian Government Architecture, and the Data and Digital Government Strategy.


Lucy oversees the management of the government’s digital investment pipeline to ensure an integrated and coordinated approach to government’s investment in digital and ICT. A key priority for Lucy is driving the achievement of the Australian Government’s vision to implement world class digital capabilities to deliver outstanding outcomes for all.


Lucy also manages the Digital Transformation Agency’s development of policies, governance models, and assurance frameworks for the implementation and use of Generative Artificial Intelligence technologies across the Australian Public Service.


Prior to joining the Digital Transformation Agency, Lucy held senior executive roles at the

Department of the Prime Minister and Cabinet and the Australian Public Service Commission where she led several transformation programs. Lucy has experience across a range of sectors including Australian federal and state governments, the private sector and the UK civil service.

SESSIONS

Day 2

9:20

Keynote Panel: Balancing innovation, trust and workforce impact

  • Lessons from government and industry on piloting and scaling AI responsibly

  • Building trust and transparency through clear guardrails on ethics, privacy and data use to accelerate adoption

  • Leading the culture shift and redefining HR’s role in an AI-augmented workforce, with practical steps to build AI literacy and curiosity across teams

  • Ensuring a fair workforce transition through reskilling, transparency and trust-based leadership to minimise anxiety and resistance

  • Navigating regulatory, legal and workforce risks without slowing down innovation or business outcomes


Lucy Poole, Deputy Chief Executive Officer, Strategy, Planning and Performance, Digital Transformation Agency

Lee Hickin, Executive Director, National AI Centre

Nick Martin, Special Counsel, Wotton + Kearney

Shruti Ganeriwala, CHRO, Unilever ANZ & APAC

CONTACT US

Level 12, 2 Bulletin Place, Sydney NSW 2000
Phone: +61 2 8378 4334
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