
Melissa Dorey
Head of People Digital Experience
AGL
Melissa Dorey is the Head of People Digital Experience at AGL, where she leads the transformation of employee experiences with thoughtful and practical digital solutions. With a background spanning HR, digital strategy, and people analytics, Melissa has championed the integration of platforms like Workday, Zendesk, and AI-driven tools to streamline and humanise workplace technology. Formerly at Telstra, Melissa lead the early adoption of conversational AI to enhance HR service delivery, earning recognition as one of IBM’s global Women Leaders in AI. A passionate advocate for Women in Tech, Melissa brings a human-centred design approach to workforce transformation, making her a dynamic voice in the future of HR.
SESSIONS
Day 2
12:00
Panel: Leveraging AI across the HR tech stack
How AI is reshaping core HR systems – from recruitment to performance to workforce insights
Moving beyond dashboards: predictive analytics, digital assistants, and automation in practice
Streamlining HR operations with AI-powered tools while keeping the human in the loop
Aligning HR tech strategy with business goals to deliver measurable outcomes
Melissa Dorey, Head of People Digital Experience, AGL
Anne Cavalieros, General Manager, Performance, Reward and People Technology, nbn
Jacqui Pooley, Organisational Development Lead, Culture Amp