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Nick Farhan

Director People, Culture & Talent

Infrastructure Australia

Nick Farhan is Director – People, Culture & Talent at Infrastructure Australia, where he leads the organisation’s people strategy, workforce capability, talent, performance and organisational development agenda, aligning culture and capability with national infrastructure priorities.


With over 14 years’ experience across public and private sector environments, Nick is known for delivering pragmatic, commercially grounded people outcomes in complex, high-accountability settings. At Infrastructure Australia, he has led integrated workforce planning, leadership capability uplift, AI-enabled HR innovation and culture initiatives designed to strengthen engagement, retention and performance within a specialist policy agency.


Nick is particularly focused on translating emerging technologies into practical workforce strategies that balance productivity gains with employee wellbeing, trust and public sector integrity. Prior to joining Infrastructure Australia, he held senior human resources and talent leadership roles within the NSW Government and Commonwealth Bank, leading large-scale recruitment, workforce transformation and organisational change initiatives.

SESSIONS

Day 1

11:50

AI Pilots Panel: What Worked, What Didn’t, and What’s Next

  • Practical use cases that lifted productivity, recruitment, retention and engagement

  • Turning AI Pilots into real workforce value

  • Redesigning roles in an AI-augmented workplace

  • Balancing efficiency gains with employee morale and wellbeing – is AI reducing burnout or creating new pressures and complexity?


Chelsea Shaw, Global Strategic Workforce Planning & Skills Manager, QBE Insurance

Nick Farhan, Director People, Culture & Talent, Infrastructure Australia

Marc Starfield, Executive - Colleague Systems & Experience, NAB


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